Microcredential in
Customer Sales and Service
This course is eligible for financial aid for qualified students.
Corning Community College
Online
Online
Delivery
1 Semester
Estimated time to complete
9 Credits
Credit-bearing
$525.00
Estimated cost*
What you'll learn
Build your career through sales! This Customer Sales and Service microcredential aligns with the National Retail Federation's (NRF) Rise Up curriculum, which provides certification to successful candidates who complete its courses. RISE Up is the NRF Foundation training and credentialing program that provides essential skills to help people land jobs and get promoted in retail, hospitality and beyond. The curriculum and exams are industry-recognized. This type of training has been requested by a wide range of employers who have customer-facing positions, from banking to hospitality. Participants who successfully complete this non-credit training will earn a certificate in Retail Industry Fundamentals and an industry certification in Customer Service and Sales.
An online microcredential from Corning Community College (9 credits). Registration is completed with Corning Community College. Eligible for financial aid.
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
Section 2:
Open
What you can earn
Customer Sales and Service Microcredential (Digital Badge)
Prepares for an industry certification exam (Industry-Recognized Credential)
Skills covered
Customer Service
Sales
Business Ethics
Business Etiquette
Professionalism
Team Building
Interpersonal Communication
Conflict Resolution
Problem Solving
Career outlook
Related occupations: Office Manager, Project Coordinator, Small Business Owner
Business and project skills apply in almost every industry.
Funding opportunities
You may be able to pay for this course with the funding below. Each program decides who qualifies.
Workforce Development Grant (Grant)
State workforce grant for non-credit training in high-need fields.
Who qualifies: New York State residents 18 and older.
* Estimated cost
Each campus will confirm final costs.