Fundamentals of Effective Communication

What you'll learn

Effective communication is at the heart of every business and organizational success. Elevate your skills now with this Fundamentals of Effective Communication microcredential! Motivating and managing employees, transparency and clarity in setting and reaching goals, board relations, client and customer relations, fundraising pitches, pitches to banks and funders, and more, all rely on effective, persuasive, accurate and transparent communication. You will understand the critical theories of communication and persuasive communication that have stood the test of time. You will learn how to customize messaging based on audience analysis, interact with staff and superiors, and gain essential skills in negotiation, mediation, problem solving, public speaking and research. Successful completion of this microcredential prepares you to continue your education with an individual studies associate degree (or talk to an advisor to determine whether credits can be applied to another program of interest. The microcredential provides existing professionals and those just entering the workforce with specialized skills needed to keep pace or advance. It is ideal for aspiring or current managers or directors, front-facing staff, customer service professionals, trainers and educators.

An online microcredential from Jefferson Community College (10 credits). Registration is completed with Jefferson Community College.

Who can enroll

Ages 18 and up.

Upcoming sections

What you can earn

Pathway to Credit

This Jefferson Community College course can count toward credit at the SUNY campuses below. Each campus decides how the credit applies; confirm with its admissions or registrar office.

Skills covered