Microcredential in
Systems Support
Registration is completed with Monroe Community College.
Monroe Community College
Rochester, NY 14623
Face to Face
Delivery
2 Semesters
Estimated time to complete
10.5 CEUs
Continuing education units
$1,450.00
Estimated cost*
What you'll learn
This Systems Support Microcredential provides you with essential skills in computer repair, operating systems, applications, desktop administration, and networking fundamentals. Through hands-on coursework, you will gain expertise in diagnosing and resolving hardware and software issues, installing and configuring operating systems, deploying and managing software applications, administering and configuring desktop systems within networked environments, and understanding networking concepts and protocols. You will build and repair computers, learn how to use common administrative tools like Active Directory and PowerShell, build simple LAN topologies, and utilize diagnostic tools and strategies to identify and fix common issues. Importantly, this microcredential prepares you to sit for two nationally recognized industry certification exams, the CompTIA A+ and the Microsoft Endpoint Administrator Associate Exam.
A face to face microcredential from Monroe Community College (10.5 CEUs). Registration is completed with Monroe Community College.
Prerequisites: High school diploma or equivalent
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
What you can earn
Systems Support Microcredential (Digital Badge)
Prepares for an industry certification exam (Industry-Recognized Credential)
Skills covered
IT Support
Windows Operating System
Security Tools
System Administration
Windows Endpoint Environments
Networks
OSI and TCP Layered Models
IP Addressing
LAN Topologies
Software Install and Configuration
Troubleshooting
Debugging
Professionalism
Customer Service
Career outlook
Related occupations: IT Support Specialist, Help Desk Technician, Junior Developer
Entry-level IT roles often require a certification rather than a degree.
Funding opportunities
You may be able to pay for this course with the funding below. Each program decides who qualifies.
Employer Tuition Assistance (Employer Sponsored)
Many employers pay for job-related training. Ask your employer before you register.
Who qualifies: Employees of a participating employer; your employer decides.
* Estimated cost
Each campus will confirm final costs.