Microcredential in
IT Support Tech
Registration is completed with Orange County Community College.
Orange County Community College
Online
Online
Delivery
2 Semesters
Estimated time to complete
35 Hours
Instruction hours
$1,050.00
Estimated cost*
What you'll learn
This IT Support Technology microcredential provides you with the in-demand knowledge, skills, and hands-on experience needed for today's dynamic IT Support positions. Grounded in the fundamentals of computer literacy and terminology, you will explore emerging technologies, advanced hardware and software. You will understand the critical roles and vulnerabilities of networks and operating systems. Importantly, you will take a specific seminar on customer service in IT, building essential skills in communication, problem solving, and professionalism. Coursework prepares you for the Comp TIA+ industry certification exam. Successful completion of this microcredential prepares you to continue your education and provides a pathway into the profession, readying you to immediately apply for help desk support positions. This microcredential can also add value for those working in the field who want to refresh their skills and/or begin a pathway to a degree and career advancement.
An online microcredential from Orange County Community College (35 instruction hours). Registration is completed with Orange County Community College.
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
What you can earn
IT Support Tech Microcredential (Digital Badge)
Skills covered
Computer Literacy
Terminology
Emerging Technologies
Critical Thinking
Microsoft Office
Data Communications
Networking
Network Topologies
Protocols
OSI Model
Hardware
Operating Systems
LANs
Customer Service in IT
Career outlook
Related occupations: IT Support Specialist, Help Desk Technician, Junior Developer
Entry-level IT roles often require a certification rather than a degree.
* Estimated cost
Each campus will confirm final costs.