
Microcredential in
Front Line Supervisor (of Direct Support Professionals)
This course is eligible for financial aid for qualified students.

Jamestown Community College
Online
Online
Delivery
1 Semester
Estimated time to complete
9.4 CEUs
Continuing education units
$975.00
Estimated cost*
What you'll learn
Build confidence in your work as a Front Line Supervisor through this innovative microcredential delivered in partnership with the New York State Office for People With Developmental Disabilities (OPWDD) and the National Alliance for Direct Support Professionals (NADSP). This microcredential is for those who have been working in a supervisory capacity for a minimum of six months and who are seeking both their NADSP national certification and a jumpstart on a college degree. Your coursework will help you to see interpersonal relationships and group interactions through the lens of a supervisor, building your understanding of how key attitudes and behaviors affect productivity. Each course is aligned with national competencies for Direct Support Professionals in key areas centered on professional ethics, crisis prevention and intervention, safety, person-centered practices, and health and wellness but extending to staff supervision, recruitment of staff, service management and quality assurance and more. Thanks to a partnership with the OPWDD, limited time grant funding is available for qualified students to pay for all tuition, fees, books, course materials, NADSP credentialing, and educational support. Eligible students who successfully complete the FLS microcredential and certification can earn $1,000 stipend. Successful completion of this microcredential prepares you for continued study and to advance in your career.
An online microcredential from Jamestown Community College (9.4 CEUs). Registration is completed with Jamestown Community College. Eligible for financial aid.
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
What you can earn
Front Line Supervisor (of Direct Support Professionals) Microcredential (Digital Badge)
Prepares for an industry certification exam (Industry-Recognized Credential)
Skills covered
Group Dynamics
Interpersonal Communication
Crisis Prevention
Safety
Person-Centered Practices
Health and Wellness
Supervision
Leadership
Management
Professional Relationships
Teamwork
Hiring
Quality Assurance
Cultural Awareness
Community Inclusion
Career outlook
Related occupations: Medical Assistant, Phlebotomy Technician, Patient Care Technician
Healthcare support jobs in New York are projected to grow faster than average through 2032.
Funding opportunities
You may be able to pay for this course with the funding below. Each program decides who qualifies.
WIOA Individual Training Account (WIOA)
Federal Workforce Innovation and Opportunity Act funding, through your local career center.
Who qualifies: Adults and dislocated workers approved by a New York career center.
* Estimated cost
Each campus will confirm final costs.