Microcredential in
IT Support
This course is eligible for financial aid for qualified students.
Cayuga Community College
Online
Online
Delivery
2 Semesters
Estimated time to complete
80 Hours
Instruction hours
$775.00
Estimated cost*
What you'll learn
Curious about Information Technology? Enjoy working with computers and finding fixes when problems arise? Explore the IT Support microcredential, designed for those seeking the skills to provide quality client support, troubleshooting, and desktop skills as an IT support professional. This microcredential equips you with proficiency in computer hardware, client and desktop support, and office applications. Successful completion of this microcredential prepares you for continued study, internships and to immediately apply for client-facing support/help desk positions.
An online microcredential from Cayuga Community College (80 instruction hours). Registration is completed with Cayuga Community College. Eligible for financial aid.
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
Section 2:
Open
Section 3:
Open
What you can earn
IT Support Microcredential (Digital Badge)
Skills covered
Computer Hardware
Desktop Support
Help Desk Support
Microsoft Office
Operating Systems
Technical Communication
Troubleshooting (Problem Solving)
Virtual Local Area Network (VLAN)
Career outlook
Related occupations: IT Support Specialist, Help Desk Technician, Junior Developer
Entry-level IT roles often require a certification rather than a degree.
* Estimated cost
Each campus will confirm final costs.