Microcredential in
Financial Customer Service Representative
This course is eligible for financial aid for qualified students.
Rockland Community College
Online
Online
Delivery
1 Semester
Estimated time to complete
11 CEUs
Continuing education units
$325.00
Estimated cost*
What you'll learn
Excel in your role as a financial customer service representative with this dynamic microcredential! You will learn to provide introductory information to new customers and ensure that customers are satisfied with products and services. Developed in partnership with local institutions, this microcredential equips you with vital business communication skills, information management expertise, and essential finance knowledge. Successful completion of this microcredential prepares you for continued study and to immediately apply for customer service roles in banking and mortgage lending.
An online microcredential from Rockland Community College (11 CEUs). Registration is completed with Rockland Community College. Eligible for financial aid.
Prerequisites: High school diploma or equivalent
Who can enroll
Ages 18 and up.
Upcoming sections
Section 1:
Open
Section 2:
Full
What you can earn
Financial Customer Service Representative Microcredential (Digital Badge)
Skills covered
Customer Service
Foundations of Finance
Financial Statements
Information Technology
Management Information Systems
Verbal Communication Skills
Written Communication Skills
Funding opportunities
You may be able to pay for this course with the funding below. Each program decides who qualifies.
Workforce Development Grant (Grant)
State workforce grant for non-credit training in high-need fields.
Who qualifies: New York State residents 18 and older.
* Estimated cost
Each campus will confirm final costs.